Employee onboarding is often a tricky task for organisations and it gets even trickier if you do not have the tools to support such demanding programmes. Whenever the subject of onboarding and continuous learning is brought up, we tend to directly focus on learning management system, which provide employees with training via different methods. Learning management systems are part of knowledge management as a whole. They allow instructors to organise and manage training material in a centralised location.
One such technology is Sendbird, a toolkit designed specifically to aid developers in integrating a live chat feature for customer service into their offerings. By incorporating live chat, businesses can increase their customer service capacity and offer instant, cutting-edge support. In combination with a comprehensive knowledge management system, this kind of interactive feature can optimize information dissemination and make it more user-friendly, easily navigable, and highly efficient.